The Discovery Meeting: Starting Off on the Right Foot


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Discovery meetings are one of the earliest times in the sales process to build credibility, momentum, and trust. When conducted effectively, they deepen your understanding of customer opportunities and enable sales methods that leave your prospect intrigued to hear about your solutions. In this course, you'll learn some selling essentials to prepare for discovery, including how to secure the meeting, and how to conduct yourself once you are at face-to-face with the customer. The selling skills you learn will help you remain confident, avoid surprises, and get the relationship with your prospective customer off on the right foot.

Target Audience
Individuals who want to gain a foundation in basic sales techniques and anyone who wants to develop or refine their existing sales skills

Prerequisites
None

Expected Duration (hours)
0.4

Lesson Objectives

The Discovery Meeting: Starting Off on the Right Foot

  • identify key outcomes of discovery meetings
  • recognize guidelines for securing a discovery meeting
  • identify the types of people who should be invited to a discovery meeting
  • determine when to match types of questions with discovery questions
  • recognize appropriate skills to use in discovery meetings
  • Course Number:
    asl_01_a02_bs_enus

    Expertise Level
    Everyone