Bridging Differences in Cross-cultural Communication


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

In today’s world, business is global. No matter the industry or sector, the chances that you are working with people from another country or culture are high. Given that business is communication, the ability to communicate successfully across cultures is a mission critical skill. Communicating successfully with people from our own culture, in our own language is challenging enough. When we interact with people from other cultures, the barriers to effective communication are even more pronounced.

In this course, you will learn about two principal dimensions of culture that underlie culturally different ways of communicating and learn vocabulary that will allow you to explain differences in communication styles. You will also explore barriers to communicating effectively across cultures and identify ways to overcome them.



Expected Duration (hours)
0.4

Lesson Objectives

Bridging Differences in Cross-cultural Communication

  • discover the key concepts covered in this course
  • recognize key variables included in the concept of culture
  • recognize the benefits of using models of cultural dimensions in intercultural communication
  • Knowledge Check: Applying your understanding of cultural differences
  • identify the impact of context styles and relationship orientations on communication
  • identify solutions to overcome barriers in cross-cultural business communication
  • recognize best practices for improving your cross-cultural business communication
  • Knowledge Check: Overcoming barriers in cross-cultural communication
  • summarize the key concepts covered in this course
  • Course Number:
    bs_acm26_a01_enus

    Expertise Level
    Everyone