Building Shared Understanding across Cultural Divides


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Building good working relationships with any colleague takes time and effort, but when colleagues are from different cultures, creating productive relationships may be more challenging. Cultural differences can impact communication and even steer it away from the intended purpose. When you compound cultural differences with the need to communicate virtually, achieving effective communication becomes even more formidable. In this course, you will learn communication strategies that will help you to effectively build and maintain relationships with culturally diverse colleagues around the globe. From building initial rapport to sharing information, brainstorming, and preventing conflicts, you'll be able to recognize behaviors that will enable you to communicate effectively and achieve your business goals.

Expected Duration (hours)
0.4

Lesson Objectives

Building Shared Understanding across Cultural Divides

  • discover the key concepts covered in this course
  • recognize the benefits of improving your cross-cultural communication skills
  • identify strategies to build rapport across cultures
  • Knowledge Check: Assessing Your Cross-cultural Relationship Skills
  • recognize strategies for communicating with high-context cultures
  • identify strategies for communicating with low-context cultures
  • recognize approaches to build strong cross-cultural teams
  • Knowledge Check: Assessing Your Cross-cultural Communication Skills
  • reflect on what you've learned
  • Course Number:
    bs_acm26_a02_enus

    Expertise Level
    Everyone