Delivering Feedback That Encourages Growth


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
The process of giving and receiving feedback is inevitable and indispensable in a work environment. When feedback is effective, it can foster a growth mind set in the workforce and contribute to organizational success. In this course, you will learn how to plan a feedback session and give feedback in a constructive manner. You will also learn about some proven models to construct the feedback objectively and effectively. Techniques for handling less-than-ideal reactions to feedback and overcoming potential anxiety will also be discussed to support performance improvement, employee motivation, and workplace relationships.

Expected Duration (hours)
0.4

Lesson Objectives

Delivering Feedback That Encourages Growth

  • discover the key concepts covered in this course
  • identify the major types of effective feedback
  • identify techniques to prepare for giving feedback
  • Knowledge Check: Assessing your Skills in Preparing Feedback
  • recognize strategies to deliver specific and actionable feedback
  • identify best practices for providing spontaneous feedback
  • recognize techniques to adapt your feedback to the person receiving it
  • Knowledge Check: Reviewing Your Skills on Delivering Feedback
  • reflect on what you've learned
  • Course Number:
    bs_acm29_a01_enus

    Expertise Level
    Everyone