Forging Relationships with External Stakeholders


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

Whether you’re a top business executive in a Fortune 500 company or a start-up entrepreneur, you need to meet your stakeholders’ expectations to keep them happy and fulfill your obligations and commitments. In practice, this can be hard to achieve, especially when the stakeholder has influence or power over your success. When you have to interact extensively with stakeholders outside of your organization, building a positive relationship can sometimes be stressful – but it's crucial. In this course, you'll learn how to identify external stakeholders and recognize their effect on your organization. You’ll also learn the steps to engage with external stakeholders and how to communicate effectively with them and garner feedback. And, you'll learn how to manage stakeholder relationships.



Expected Duration (hours)
0.3

Lesson Objectives

Forging Relationships with External Stakeholders

  • discover the key concepts covered in this course
  • identify business entities that are typically among the external stakeholders in an organization
  • recognize steps to build an effective external stakeholder engagement strategy
  • Knowledge Check: Assessing Your Stakeholder Engagement Skills
  • recognize key elements of communicating well with external stakeholders
  • recognize strategies to manage external stakeholders efficiently
  • Knowledge Check: Reviewing Your Stakeholder Management Skills
  • reflect on what you've learned
  • Course Number:
    bs_acm32_a02_enus

    Expertise Level
    Everyone