Measuring Outcomes and Using KPIs


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description

To achieve business goals, you need to boost performance and growth in critical areas. Identifying these areas requires instituting the most suitable performance measurement systems.

In this course, you’ll learn how managing performance can be aided by identifying a performance problem using performance measurement systems. You'll also learn how to work with a key performance indicator (KPI).



Expected Duration (hours)
0.3

Lesson Objectives

Measuring Outcomes and Using KPIs

  • There is no objective for the Course Overview
  • identify the advantages of using a performance measurement system
  • identify the attributes of good key performance indicators
  • identify what factors should be considered when choosing a performance measure
  • identify the steps for selecting appropriate key performance indicators
  • identify methods of defining the characteristics and criteria for a performance measure
  • Knowledge Check: Using Performance Measurement

    • Course Number:
    bs_ald10_a01_enus

    Expertise Level
    Everyone