Overview/Description
In the digital marketplace, businesses are always looking for ways to set themselves apart and to find an edge over their competitors. By recognizing and applying the tenets of competitive advantage, companies emphasize and align to their customer needs and communicate their advantages clearly and persuasively. In this course you’ll learn about elements of competitive advantage, such as communicating company values through corporate social responsibility actions. You’ll also learn about external branding, focusing marketing efforts through a customer lens, and communicating an effective and appealing value proposition. Finally, you’ll examine AI and other innovative analytics tools that are used to enhance competitive advantage.