Overview/Description
Humans excel at coming to quick judgments based on mental shortcuts. People like definite answers and an end to uncertainty, so sometimes they jump to conclusions based on minimal information and driven by past experiences, social norms or rules of thumb, or emotions. People are jumping-to-conclusions experts. And while that can work in some situations, such as when automatically driving the best route to work every day, you can’t fix complex problems with fast decision-making or insufficient information. In this course, you’ll learn how to gather and assess the evidence you need to reach a sound conclusion, and what visual tools can help you understand the evidence more clearly. You’ll also learn to use lines of questioning to consider the impact and validity of your evidence, as well as techniques to arrive at, evaluate, and implement the logical conclusions you come to.