Senior Professional in Human Resources: Performance Management


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
Performance management is one of the most difficult organizational processes. In this course, you'll discover why, and learn how time has transformed some of the processes with negative intent. In addition, you'll explore HR's role in helping managers and employees be successful. This course can be used in preparation for the HR Certification Institute® (HRCI®) SPHR® certification exam.

Expected Duration (hours)
1.3

Lesson Objectives

Senior Professional in Human Resources: Performance Management

  • discover the key concepts covered in this course
  • describe the employee performance process
  • identify the methods to motivate employees
  • define the steps in the performance appraisal process
  • specify the process for creating goals
  • distinguish between evaluation and appraisal
  • identify the different types of performance appraisal methods
  • identify common errors made in the performance evaluation process
  • use PIPs effectively
  • distinguish between coaching and mentoring
  • describe the types of internal mobility
  • identify strategies for retaining employees
  • Knowledge Check: Reviewing Your Knowledge of Performance Management
  • summarize the key concepts covered in this course

    • Course Number:
    bs_hr25_a15_enus

    Expertise Level
    Intermediate