Communicating for Contacts

Target Audience
Expected Duration
Lesson Objectives
Course Number

Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your future success with the company, but how exactly do you go about achieving this? Not surprisingly, appropriate communication plays a large part. In this course, you will learn how to improve your skills as an interesting and interested conversationalist and how to overcome the inherent shyness that many people experience when faced with a room full of strangers. The course also gives practical strategies for "networking" effectively in common business environments such as trade shows, conferences, or business socials. Armed with these skills, your confidence will soar, and you will cruise through events and gatherings that may currently fill you with dread and foreboding.

Target Audience
Anyone whose career or results would benefit from forming valuable business connections with influential people within and outside an organization

Expected Duration (hours)

Lesson Objectives

Communicating for Contacts

  • recognize the value of social skills in the workplace.
  • use appropriate strategies to overcome shyness and network effectively in a given situation.
  • recognize examples of shy behavior.
  • create a good first impression in a given business scenario.
  • recognize appropriate methods of making a good first impression.
  • identify suitable network contacts to help build a good professional reputation.
  • recognize the value of being an accomplished conversationalist.
  • characterize the stages of the S.O.A.R. technique.
  • use verbal communication skills to conduct a conversation with a new acquaintance.
  • recognize the basic stages of a good conversation.
  • use appropriate communication strategies to avoid the four common conversational pitfalls.
  • characterize common conversational pitfalls.
  • identify the benefits of being able to network effectively.
  • plan a visit to a trade show after being given background information.
  • recognize the planning strategies necessary to network successfully at trade shows, conventions, and similar events.
  • recognize the consequences of not following the rules for networking at parties, business functions, and fundraisers.
  • recognize methods of networking effectively to gain potential sponsors.
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