Emotionally Intelligent Leadership


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing your emotional intelligence as a leader and then direct you in developing it in others.

Target Audience
Managers, supervisors, or anyone in leadership positions

Prerequisites
None

Expected Duration (hours)
2.0

Lesson Objectives

Emotionally Intelligent Leadership

  • recognize the value of emotional intelligence in organizational leaders.
  • identify the trends in today's business world that make executive emotional intelligence important.
  • select the areas of value provided by the emotionally intelligent leader.
  • identify the key attributes of emotionally intelligent leaders.
  • recognize the benefits of acquiring emotional intelligence.
  • identify the ways that executives can integrate nonjudgmentalism, perception, and sincerity into their leadership styles.
  • identify the aspects of responsibility and communication necessary to the emotionally intelligent leader.
  • identify the aspects of loyalty, boldness, zeal, and self-assurance necessary to the emotionally intelligent leader.
  • recognize the importance of developing his or her staff.
  • identify the important issues to consider in delegation.
  • identify how managers can delegate effectively.
  • apply the techniques to helping employees plan and achieve goals.
  • recognize the value of increasing other people's emotional intelligence.
  • identify the characteristics needed to manage an emotional situation.
  • apply the calming techniques to emotional situations.
  • apply the supportive listening techniques to employee interactions.

    • Course Number:
    comm_09_a05_bs_enus