Effective Intergender Relationships

Target Audience
Expected Duration
Lesson Objectives
Course Number

Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on different cues in conversations, and often the meaning they interpret is not the message the speaker intends. It's almost as if the two genders speak different dialects. And, in fact, that's nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behavior of men and women so each can more easily understand what the other is really saying. The course also provides tips on how to modify your own communication behavior to be more clearly understood by the opposite gender.

Target Audience
Anyone who works or interacts with the opposite gender in a professional setting

Expected Duration (hours)

Lesson Objectives

Effective Intergender Relationships

  • recognize benefits of understanding why men and women communicate differently.
  • identify examples of developmental factors that influence the ways in which men and women communicate differently.
  • identify examples of typical communication styles used by men.
  • identify examples of typical communication styles used by women.
  • apply effective feminine or masculine communication techniques in a conversational situation.
  • recognize benefits of developing skills to communicate better with the opposite gender.
  • match examples of gender-specific delivery styles with the gender that commonly uses that style.
  • determine which elements of gender stereotyping to change to avoid stereotyping in an intergender work communication scenario.
  • determine whether speakers are using the SAVE model for intergender business communication.
  • identify the elements of the SAVE model for intergender business communication.
  • recognize the value of understanding how nonverbal behavior contributes to communication.
  • match examples of nonverbal behavior with the associated gender.
  • match examples of listening behaviors to the associated gender.
  • apply responsive listening techniques in an intergender work scenario.
  • identify responsive listening techniques.
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