Overview/Description
To write effective and appropriate business messages, you need to know your audience and your purpose. In this course, you'll discover how to identify your readers and create messages that convey the appropriate tone for different reader roles. You'll also explore how to write effectively for the three most common purposes: to inform, respond, or persuade.
Target Audience
Individuals, at any level in an organization, who want to refresh or refine their basic business writing skills