Overview/Description
Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools – both software and hardware – available to troubleshoot network issues will make the task of finding and solving problems that much easier. This course describes basic troubleshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are explained. This course maps to the CompTIA's Network+ 2009 objectives that cover implementing a network troubleshooting methodology given a specific scenario, as well as the objective for troubleshooting common connectivity issues, selecting and using the appropriate tool, and applying and documenting the final solution.
Target Audience
The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.