Salesforce Lightning 2018: Contact Management & Communication

Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level

---

Overview/Description

To be successful, you need to keep your contacts in good order. Discover how to create, update, and manage contacts; send emails via Salesforce; and create, edit, and use email templates.

Expected Duration (hours)
0.5

Lesson Objectives

Salesforce Lightning 2018: Contact Management & Communication

create a contact

update your contacts

email a contact

create and use email templates

create a mailing list

manage contact roles

develop a contact strategy

Course Number:
ds_sali18_04_enus

Expertise Level
Intermediate