Virtual Team Management - Coaching Virtual Team Members

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the process for managing a team member's career development.

Target Audience
The target audience for this series is managers who are responsible for teams that include virtual members. It is recommended that individuals take the first two courses in the series or have equivalent knowledge.

Expected Duration (hours)
3.0

Lesson Objectives

Virtual Team Management - Coaching Virtual Team Members

Identify four actions that can enhance the communication process among virtual team members

Identify the four sources of conflict in a virtual team

Identify three tools for identifying conflict

Sequence the six steps for resolving team conflict

Sequence the five steps of the coaching process

Identify three reasons why recognition is important to virtual team members

Select three ways to identify virtual team member performance issues

Sequence the five steps for addressing performance issues with virtual team members

Identify the career barriers of virtual team members

Identify the career advantages of virtual team members

Identify ways to facilitate the career development of virtual team members

Sequence the five steps of the process for managing a team member's career development

Course Number:
en_US_42303_ng