Competitive Selling - Enhancing Value


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
This course will provide insight to sales professionals on differentiating their product or service and building value for customers. This course will help provide critical perspectives on factors affecting value and how to determine value in a product or service. The course also outlines the importance of competitive advantage and how to make competitive advantage work. Further, it introduces ways in which you can identify strengths and weaknesses, create customer profiles, develop a selling strategy, and continuously provide value to meet customer needs.

Target Audience
This course is for experienced sales professionals with a fundamental understanding of conducting a sales call and selling techniques. It is designed for sales professionals who have been selling for 1-3 years and who have the need to perform analysis of product and service offerings and create tactical plans for dealing with highly competitive sales situations. The secondary audience for this series includes sales managers and marketing professionals. It is recommended that individuals take the first course in the series or have equivalent knowledge..

Expected Duration (hours)
2.0

Lesson Objectives

Competitive Selling - Enhancing Value

  • Identify types of value as perceived by the customer
  • Identify methods of enhancing tangible and intangible value
  • Identify key ways of adding value as a salesperson
  • Identify guidelines for gaining competitive advantage
  • Identify benefits of competitive advantage
  • Identify guidelines for analyzing strengths and weaknesses
  • Identify guidelines for using SWOT analysis
  • Identify features of key competitive strategies
  • Identify potential risks involved in competitive strategies
  • Identify guidelines for customer profiling
  • Identify benefits of customer profiling
  • Identify steps involved in customer-focused selling
  • Identify guidelines for creating selling strategies
  • Identify action points for articulating customer needs
  • Course Number:
    en_US_44542_ng