ISO 9001:2000 - Overview of Standards


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

Overview/Description
"ISO 9001-2000: Overview of Standards": This course teaches the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organisation should take when seeking initial or upgraded certification from ISO.

Target Audience
Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard.

Expected Duration (hours)
4.0

Lesson Objectives

ISO 9001:2000 - Overview of Standards

  • Identify three key principles in the ISO standards development process.
  • Differentiate between the standards in the ISO 9000 series.
  • Identify the benefits of adopting ISO 9000 standards.
  • Identify the eight key principles of QM.
  • Identify functions of a Quality Management System (QMS).
  • Identify the requirements of a Quality Management System (QMS).
  • Identify six steps to create a documented process flow chart.
  • Sequence the steps in the process approach to Quality Management (QM).
  • Identify steps in the process to develop and implement a Quality Management System (QMS).
  • Identify the crucial role of management commitment.
  • Identify the process for setting up a project team.
  • Identify types of project costs incurred during the preparation stage of ISO 9001:2000 registration.
  • Conduct a compliance audit using ISO 9001:2000 requirements.
  • Create a timetable for implementation.
  • Identify training needs for team members.
  • Identify characteristics of a documentation structure.
  • Identify contents of a quality manual.
  • Identify guidelines for documentation layout.
  • Identify ISO documentation requirements.
  • Identify the steps for selecting a suitable registrar.
  • Identify the steps for implementing the registrar's findings.
  • Identify the steps for conducting a dummy internal compliance audit.
  • Identify the arrangements for a certification audit.
  • Identify requirements for maintaining ISO registration.
  • Identify new requirements of ISO 9001:2000.
  • Identify the steps to correct identified gaps in the ISO 9001 procedures.
  • Identify the guidelines for creating and modifying procedures.
  • Identify helpful tips for the transition to a new ISO standard.

    • Course Number:
    en_US_44731_ng