Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution.
Target Audience
This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. There are no prerequisites required for this course.