Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.
Target Audience
This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. It is recommended that individuals take the first two courses in the series or have equivalent knowledge.