Organizational Communication - Communicating in the Workplace


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate effectively using technology.

Target Audience
Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work. It is recommended that individuals take the first course in the series or have equivalent knowledge.

Expected Duration (hours)
4.0

Lesson Objectives

Organizational Communication - Communicating in the Workplace

  • Identify the types of communication flow
  • Given a situation, identify the role that is being fulfilled
  • Identify the process for analyzing communication
  • Identify the types of relational contexts within an organization
  • Label the type of relationship described in an example
  • Choose the personality types that affect organizational communication
  • Match examples of technology to their categories
  • Identify guidelines to prevent communication overload
  • Identify guidelines for communicating electronically
  • Course Number:
    en_US_45242_ng