Exit Interviewing Skills - Conducting an Exit Interview


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Exit Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems..

Target Audience
HR Managers and other managers in a company who are responsible for conducting exit interviews. It is recommended that individuals take the first course in the series or have equivalent knowledge.

Expected Duration (hours)
3.0

Lesson Objectives

Exit Interviewing Skills - Conducting an Exit Interview

  • Identify the guidelines for gathering information during exit interviews
  • Identify the steps for preparing information for analysis
  • Identify the uses of descriptive statistics in exit interviewing
  • Match the measures of central tendency to their descriptions
  • Identify the steps for preparing a monthly report
  • Identify the types of problems you may identify when analyzing results
  • Course Number:
    en_US_47015_ng