Overview/Description
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Target Audience
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Prerequisites
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level