Organization and HR: Employee Relations


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
Creating a positive work environment and maintaining positive employee relationships is important for many reasons. Organizations that have positive employee relations are more likely to have engaged and productive employees. Such organizations have employee-friendly policies that foster positive attitudes and cooperation. Weak employee relationships, on the other hand, can lead to complaints, disciplinary problems, and a dysfunctional work environment. This course deals with various aspects of employee relations. You'll learn about the rights and responsibilities of employers and employees, international and third-party stakeholders who affect employee relations, the role of regulations and unions, and the challenges in building and maintaining positive employee relations. The content in this course is based on the Body of Competency and Knowledge (BoCK), 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Target Audience
This course is aimed at junior- or senior-level human resource professionals, HR managers, and all individuals preparing for the SHRM-CP and SHRM-SCP certification examinations of the Society for Human Resource Management (SHRM). Compensation and benefits analysts, administrators, staffing managers, and recruiters will also have interest in this certification path. Courses in this curriculum are created keeping in mind certification as well as noncertification users of the content. While the curriculum helps learners to prepare for the SHRM certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Prerequisites
None

Expected Duration (hours)
1.9

Lesson Objectives

Organization and HR: Employee Relations

  • identify the responsibilities of HR managers in managing employee relations
  • identify the common laws affecting employment rights
  • identify the elements of the regulatory framework for employment relations
  • identify HR's role in protecting employer rights
  • identify key steps in developing an employee relations strategy
  • demonstrate your understanding of the basics of employee relations and the organization
  • match third-party employee-relations organizations to descriptions
  • identify the international labor and trade organization standards
  • identify the reasons why employees unionize
  • match collective bargaining strategies to descriptions
  • demonstrate your understanding of industrial and employee relations
  • recognize examples of unfair labor practices
  • recognize employee bargaining impasses
  • match alternative dispute resolution strategies to descriptions
  • sequence the steps in a progressive disciplinary process
  • recognize approaches for building positive employee relations
  • identify the ways to measure employee relations
  • demonstrate your understanding of the challenges involved in employee relations and how to resolve them

    • Course Number:
    hr_19_a04_bs_enus

    Expertise Level
    Everyone