ITIL® 4 Foundation: The Service Value System


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description

Explore the definition, inputs, outcome, and components of the ITIL® 4 Service Value System.



Expected Duration (hours)
0.4

Lesson Objectives

ITIL® 4 Foundation: The Service Value System

  • identify the subject areas covered in this course
  • describe the service value system (SVS)
  • recognize the inputs of the service value system (SVS)
  • recognize the outcome of the service value system (SVS)
  • define the components of the service value system (SVS)
  • recognize the challenge of silos
  • describe the service value system
  • Knowledge Check: Identifying Aspects of the Service Value System

    • Course Number:
    it_acs04_04_enus

    Expertise Level
    Intermediate