CLCOR: Class of Service & Toll Fraud Prevention


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description
Enterprises can prioritize business-critical applications and services while maximizing the use of their bandwidth with the help of class of service (CoS). It provides a way of managing multiple traffic profiles across enterprise networks by prioritizing certain types of traffic over others This course will acquaint you with the components and implementation of CoS in the Cisco Unified Communication Manager (UCM). You'll discover the features of time of day routing, distinguishing attributes of client matter codes (CMC) and forced authorization codes (FAC), and tools in the UC environment that prevent toll fraud. Upon completion of this course, you'll be able to configure different components of CoS in the Cisco UCM and prepare for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Expected Duration (hours)
0.9

Lesson Objectives

CLCOR: Class of Service & Toll Fraud Prevention

  • discover the key concepts covered in this course
  • describe the function of class of service in Cisco Unified CM
  • recognize the components of CoS in Cisco Unified CM
  • outline different considerations for CoS implementation
  • demonstrate partition and calling search space configuration in Cisco Unified CM
  • describe the components and use cases of time of day routing in Cisco UCM
  • specify the purpose of client matter codes (CMC) and forced authorization codes (FAC)
  • illustrate how to configure time of day routing in the Cisco Unified CM
  • identify the types of toll fraud in a Cisco unified communication environment
  • list different tools available in Cisco Unified CM for toll fraud prevention
  • configure toll fraud prevention using different tools in Cisco Unified CM
  • summarize the key concepts covered in this course
  • Course Number:
    it_ccclcor_11_enus

    Expertise Level
    Intermediate