In this 11-video course, learners preparing for the Microsoft 365 Fundamentals (MS-900) exam can explore such topics as how to determine a cost-benefit analysis (CBA) when considering a migration to Microsoft 365. You will learn how to use the Microsoft ROI (return on investment) calculator; about assessing on-premises versus cloud solutions; and details on support options and service level agreements (SLAs). Next, learn to use the service health feature in the Microsoft 365 portal, with three categories for information provided: an overview of all subscription services called All services; and two sections for filtering out actionable and informational items—an incidents section for services flagged as actionable items, and the advisories section for informational items. In a concluding exercise, learners are asked to describe Microsoft 365 purchasing considerations; to explain three basic steps of performing a CBA; to list two types of expenditures when considering on-premises or the cloud; to explain support options available to Microsoft 365 subscribers and three categories of service health, plus practical reasons to move to the cloud.
MS-900 - Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
identify the subject areas covered in this course
specify the purpose and steps of cost-benefit analysis and its appropriate uses and limitations
use the Microsoft ROI Calculator to price a Microsoft 365 implementation
assess an on-premise versus cloud solution when considering a migration to Microsoft 365
describe Microsoft's Partner Center features and how to sign up
specify support options available to Office 365 subscribers
describe how to access your Microsoft 365 Service Level Agreement
describe how Office 365's Service Health feature can be used to determine the health of your Office 365 subscription
access Microsoft 365's Service Health feature
specify characteristics of the Microsoft Lifecycle Policy, including mainstream and extended support
describe Microsoft 365 purchasing considerations, including how to perform a CBA, on-premise and cloud comparisons, support options, service health categories, and reasons to move to the cloud