There is a range of automation technologies available to the support engineer. In this course, you'll explore the features of key scripting languages, common DevOps automation tools, platform automation tool features, and the key areas that system management tools should address. You'll learn about the features of Foreman and how to use Bash, Python, Ruby, and Shell scripts to automate interactions with infrastructures that are hosted on AWS and Azure. Finally, you'll see how to work with Puppet and Chef, create Ansible Playbooks and Salt formulas to automate creating resources and installing web servers, install Foreman, and work with Foreman UI features.