Efficient delivery of IT systems includes cost reduction and optimized system performance. In this 15-video course, discover how a structured approach for implementing changes and patches can reduce security incidents and downtime, in preparation for the ISACA Certified Information Systems Auditor (CISA) exam. Key concepts covered here include: how performance is related to service level agreements (SLAs), and differences between SLAs and operational level agreements; how to establish a baseline of normal performance and monitor performance metrics in Windows and Linux environments; and how to monitor performance metrics in a cloud computing environment. Next, learn how to configure cloud-based alerting; about enterprise change and configuration management procedures and terms such as content management system (CMS), configuration management database (CMDB), and configuration item (CI); and enterprise vulnerability management procedures. Learn how to configure which administrators can manage Group Policy Objects (GPOs); how to configure application deployment centrally with System Center Configuration Manager (SCCM); configure Windows patch deployment centrally with SCCM; how to configure Ubuntu Linux to check for updates; and how to tweak IT system performance and implement controlled changes centrally.
Certified Information Systems Auditor (CISA) 2019: Performance & Management