SRE Team Management: Scaling the Team


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

When adding a new site reliability engineer (SRE) to your team, it's important that the new member not only has the required skills but also receives the proper training. This allows the new SRE to fit into the team and get up to speed as quickly as possible.

In this course, you'll learn about the best practices for onboarding a new SRE team member, including methods and tools that can be used during the onboarding process. Next, you'll explore the technical skills that an SRE requires, including the ability to reverse engineer an application to determine the root cause of a problem. Finally, you'll examine the skills and knowledge an SRE requires when on-call, including those needed to provide support and manage support issues.



Expected Duration (hours)
1.1

Lesson Objectives

SRE Team Management: Scaling the Team

  • discover the key concepts covered in this course
  • describe the steps that should be followed when onboarding a new site reliability engineer
  • outline the process and best practices for onboarding a new site reliability engineer
  • outline the process for onboarding a site reliability engineer remotely
  • describe the training patterns and tactics for onboarding a site reliability engineer
  • name the tools that can be used for onboarding a new site reliability engineer
  • recognize the importance of creating an environment that focuses on structured and well-planned learning
  • outline the best constructive learning paths for training a new site reliability engineer
  • describe the technical skills required for managing a production service
  • identify the skills and best practices used for reverse engineering a production service call
  • outline the training that a software reliability engineer needs to undertake to perform on-call support
  • outline the best practices that a software reliability engineer should follow when performing on-call support
  • list the skills that a software reliability engineer needs to acquire to perform on-call support
  • summarize the key concepts covered in this course
  • Course Number:
    it_srescstdj_01_enus

    Expertise Level
    Intermediate