Leadership and Change

Target Audience
Expected Duration
Lesson Objectives
Course Number

Take a minute to think of people whom you consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph during times of turbulence, conflict, and change. They look for ways to change the status quo, to challenge the accepted, and to create something new. You can learn to do the same. A knowledge of how to challenge processes, a realization of the attitudes and behaviors that accompany change, and a willingness to do the necessary work is all it takes. You can learn about each of these areas in this course, which will teach you how to lead through change.

Target Audience
Supervisors, Managers, Coaches

Expected Duration (hours)

Lesson Objectives

Leadership and Change

  • recognize the importance of gaining employee support for challenging the status quo.
  • select the causes of radical change in the workplace.
  • choose appropriate methods for building a case for change.
  • differentiate effective and ineffective strategies for introducing change.
  • recognize the benefit of understanding the change cycle.
  • identify the stages in the change cycle.
  • match the various reactions that people have to change with examples.
  • identify the methods for encouraging innovation during change.
  • recognize the importance of building a strong foundation prior to the implementation of the upcoming change.
  • identify ways to focus on the people affected by the change process.
  • identify methods for preparing your staff for change.
  • identify the key steps for developing a process plan.
  • recognize the value of effective communication in getting people involved and adjusted to change.
  • identify guidelines for effective communication during change.
  • choose effective strategies for leading change.
  • identify ways to keep the change process on course.
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