Overview/Description
Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the output of your department can have on other parts of the organization. Complacency is the enemy of continuing business success and, as a manager, it is vital that you always look for ways in which to "do things better." This may include enhancing the quality of the product you produce or the service you provide, or looking at ways in which to improve processes. It could also be about improving working relationships.
Target Audience
Anyone who is about to be promoted or has just been promoted into a first-time management or supervisory role