A Primer for Ensuring Accountability


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
"You are either part of the solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know exactly what's expected, and more importantly, why it's expected. Acting on the lessons in this course will pay off in increased employee commitment, not to mention increased profitability. The other major payoff here is the opportunity to do some soul searching. How accountable are you? You'll have the chance to consider your own performance as a manager and practice your own strategic approach for ensuring accountability.

Target Audience
Department directors, managers, supervisors, coaches

Expected Duration (hours)
4.5

Lesson Objectives

A Primer for Ensuring Accountability

  • recognize the benefits of developing strategies for continuous performance appraisal.
  • identify strategies for writing effective performance agreements.
  • select strategies for providing effective informal appraisals.
  • use appropriate strategies for preparing and conducting formal performance appraisals in a given situation.
  • recognize the benefits of developing advanced delegation techniques.
  • identify techniques to clearly communicate tasks to ensure accountability.
  • apply appropriate strategies for providing training in a given situation.
  • label reasons managers use for not delegating as valid or invalid.
  • apply effective strategies for sharing the leadership and direction with staff in a given situation.
  • recognize the benefit of developing accountability in employees.
  • use strategies for identifying accountability issues in a given situation.
  • determine appropriate strategies for setting consequences that have been modeled in a given situation.
  • select strategies for improving performance.
  • recognize the values of developing strategies to ensure consistency.
  • choose strategies for ensuring balanced workloads.
  • apply appropriate strategies for achieving fairness in a given situation.
  • identify strategies for ensuring consistency.
  • determine appropriate strategies for modeling accountability in a given situation.

    • Course Number:
    mgmt_04_a05_bs_enus