Overview/Description
At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both 'sides' of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a successful coaching conversation is rapport, once that exists, the coach is better placed to discover the facts, opinions and feelings of the coachee's situation; only by establishing the present position of the coachee are you able to move forward. Additionally, the coach must control the conversation proactively, for example, knowing what questions to ask rather than providing answers.
Target Audience
This course is for anyone in an organization who has a role in improving the performance of their co-workers, keeping in mind the fact coaching is not a top-down activity. Typically, this includes team members, team leaders, and supervisors, through to managers and CEOs.