Mentoring 642-427 Troubleshooting Cisco Unified Communications (TVOICE)


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
SkillSoft Mentors are available to help students with their studies for exam 642-427 Troubleshooting Cisco Unified Communications (TVOICE). You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Expected Duration (hours)
0.0

Lesson Objectives

Mentoring 642-427 Troubleshooting Cisco Unified Communications (TVOICE)

  • Apply recommended methodology used to determine Unified communications problems
  • Identify tools to operate and troubleshoot a Unified Communications System
  • Troubleshoot registration issues
  • Troubleshoot call setup issues
  • Troubleshoot database issues
  • Troubleshoot call control discovery and Cisco Inter Company Media Exchange
  • Troubleshoot application issues
  • Troubleshoot media resources
  • Troubleshoot voice quality issues

    • Course Number:
    mntes642427