Maintaining and Supporting Applications on Windows Vista


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on Windows Vista computers. It also explains how to set up and troubleshoot Software Restriction policies.

Target Audience
Support personnel supporting Windows Vista; technical professionals.

Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues

Expected Duration (hours)
1.5

Lesson Objectives

Maintaining and Supporting Applications on Windows Vista

  • recognize how to work with Windows Installer using MsiExec.exe
  • identify how to use SMS to deploy applications, and manage security patches and assets
  • recognize how to troubleshoot Windows Installer issues
  • recognize how to add a software installation package and distribute it to users using Group Policy
  • recognize how to configure installation options for applications
  • recognize how to troubleshoot Group Policy application deployment
  • recognize how to adjust program compatibility settings
  • deploy and troubleshoot applications in Windows Vista
  • recognize how to open software restriction policies in the Group Policy editor
  • recognize how to create a new software restriction policy
  • recognize how to troubleshoot software restriction policies
  • create and troubleshoot software restriction policies in Windows Vista

    • Course Number:
    mv_mvet_a08_it_enus