Overview/Description
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system? This course is designed to describe the basic hardware requirements of Windows Vista as well as the different versions of the operating system and their different capabilities. How to choose between an upgrade or a fresh install as well as choosing an automated or attended installation is also covered in this course.
Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.