Windows Vista Mobile Computing and Troubleshooting


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems. Windows Vista was designed with this growth in mobile computing in mind. This course covers Vista’s focus on mobility, and explains the new and updated features related to the various mobile platforms such as laptops, Tablet PCs, and handheld devices. Vista’s Mobility Center, where display and energy use settings can be configured is described, along with Vista’s Sync Center which allows synchronization between mobile and desktop devices. This course also covers system recovery and troubleshooting should problems arise that cause either a full or partial system failure.

Target Audience
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Prerequisites
Candidates for the exam should have 1 year experience in the IT field and have experience with or a need to resolve issue concerning network connectivity, desktop OS’s, security and client applications.

Expected Duration (hours)
2.5

Lesson Objectives

Windows Vista Mobile Computing and Troubleshooting

  • create a custom power plan
  • recognize the power plan options in Vista
  • recognize the options for configuring a notebook's power buttons
  • configure presentation settings for a mobile PC
  • recognize the options for setting up multiple monitor display
  • recognize the features of the Sync Center
  • recognize the features of Windows SideShow
  • recognize the Tablet PC options in Windows Vista
  • configure mobility options
  • recognize how to configure Tablet PC settings for a given scenario
  • use Remote Desktop
  • use Remote Assistance
  • use advanced boot options
  • match the recovery technique with the situation
  • use Windows Vista Backup
  • use System Restore
  • use the backup and restore center
  • troubleshoot a remote assistance issue
  • Course Number:
    mv_wvcc_a08_it_enus