Introduction to Six Sigma


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements of the approach. You will gain an understanding of the new roles that some employees will fill. This course will introduce you to a straightforward framework for satisfying your customers, reducing waste, and increasing efficiency and quality in your organization. You will then examine how you can meet Six Sigma challenges and the skills you will need to grow in a Six Sigma organization. As a result of taking this course, you will have an internal understanding of Six Sigma. You will then be able to recognize processes that need improving. You will be able to meet the Six Sigma challenge and assist in building a Six Sigma culture.

Target Audience
This course is designed for all employees of an organization beginning a Six Sigma implementation.

Expected Duration (hours)
2.0

Lesson Objectives

Introduction to Six Sigma

  • recognize the organizational benefits of the Six Sigma methodology.
  • match the quality cost categories to organizational costs that comprise each.
  • match the five critical elements of Six Sigma to organizational activities that accomplish each.
  • select statistical measures that more closely reflect Six Sigma performance within an organization.
  • select business activities that represent the two types of variation and the Pareto Principle.
  • recognize the benefits of being part of a Six Sigma implementation.
  • match the Six Sigma roles to the business activities of employees involved in Six Sigma.
  • identify the steps in the DMAIC problem-solving model.
  • sequence the DMAIC team life-cycle.
  • identify examples of the challenges that are faced by an employee when Six Sigma is implemented within an organization.
  • apply Six Sigma capabilities to successfully participate in the Six Sigma initiative of an organization.
  • associate the capabilities for successful Six Sigma participation to activities that accomplish each.

    • Course Number:
    oper_10_a01_bs_enus