Control Tools and Documentation in Six Sigma


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
During the Control stage of a Six Sigma DMAIC project, teams monitor and control improved processes in order to sustain continuous gains. In this course, you'll be introduced to basic control tools and documentation. You'll also learn about control plans, control charts – how they’re built and used to monitor process performance – and the importance of documentation as a tool for maintaining process control. This course is aligned to the ASQ Body of Knowledge and is designed to assist Yellow Belt candidates toward their certification and to become productive members on their Six Sigma project teams.

Target Audience
Candidates seeking Six Sigma Yellow Belt certification and any other individuals involved in quality and process improvement at the organizational or departmental level

Prerequisites
None

Expected Duration (hours)
1.3

Lesson Objectives

Control Tools and Documentation in Six Sigma

  • identify characteristics of a control plan
  • recognize examples of information typically included in a control plan
  • identify actions involved in transferring responsibility for process control from the Six Sigma team to the process owner
  • recognize how to create and transfer responsibility for a control plan
  • recognize the characteristics of an in-control process
  • match the key elements of a control chart with corresponding descriptions
  • match types of control charts to their corresponding descriptions
  • determine the type of control chart to use for a specific data set
  • identify how Xbar-R charts are used during a Six Sigma project
  • match decision rules with descriptions of how their data patterns appear on a control chart
  • select a control chart and use it to monitor process performance
  • identify the characteristics of effective documentation
  • rank quality system documents according to the documentation hierarchy
  • demonstrate your understanding about how documentation is used during the Control stage of a Six Sigma project

    • Course Number:
    oper_34_a02_bs_enus

    Expertise Level
    Everyone