Troubleshooting Skype for Business


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
Understanding a specific technology lends itself to quickly solving related problems. In this course, you'll learn about GUI and command-line troubleshooting tools and when they should be used. This course aligns with exam 70-334, Core Solutions of Microsoft Skype for Business 2015.

Target Audience
IT professionals responsible for Skype for Business 2015

Prerequisites
None

Expected Duration (hours)
1.2

Lesson Objectives

Troubleshooting Skype for Business

  • start the course
  • explain how troubleshooting methodology can solve problems
  • identify various GUI and command-line tools used to troubleshoot Skype for Business
  • analyze Skype for Business data using Snooper
  • create a Data Collector Set that uses Skype for Business performance counters
  • recognize client issues causing problems
  • solve client issues causing problems
  • identify causes of conferencing issues
  • address the cause of conferencing issues
  • identify causes of address book issues
  • solve address book problems
  • identify causes of chat issues
  • address the cause of chat issues
  • identify the source of problems and resolve issues

    • Course Number:
    os_cssb_a07_it_enus

    Expertise Level
    Intermediate