Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
Regardless of how talented the individual members of your team are, they can only support your team to a certain extent. To maximise their potential, teams rely on the participation, input and opinions of all team members. Learning to speak up and encouraging others to express themselves are important to a team's success. Effective communication is the main factor that will help your team attain its goal. In this course, you'll learn the importance of promoting a team environment that encourages open and supportive communication. You will learn to recognise common verbal barriers that can seriously interfere with team productivity and learn strategies for removing these barriers. This course also covers active listening and presents techniques for listening more effectively to team members, thereby encouraging the sharing of ideas within the team.
Target Audience
All levels of employees; anyone who participates in any type of team