Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
A critical component of optimal team performance is the ability of all team members to openly express their ideas, goals and needs, as well as, share thoughts about each other's performance – both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your performance is the best it can be. In this course, you'll learn how to deliver feedback to other members of your team using a direct, honest and assertive style that strives to eliminate uncertainty. You'll also learn techniques to help you receive and process feedback provided by other team members. Mastering this feedback cycle provides an opportunity to grow as an individual, as well as improve team performance as a whole.
Target Audience
All levels of employees; anyone who participates in any type of team