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A

audience

A group of listeners or viewers.

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B

body language

The gestures and facial expressions through which a person demonstrates various physical, mental, or emotional states and communicates nonverbally with others.

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E

Eisenhower hierarchy

A method for managing one's time and tasks. It divides activities into four main categories: urgent and important; important but not urgent; urgent but not important; and not important nor urgent.

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I

imperative

A type of short-term goal that usually takes between 12 and 18 months to achieve.

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J

jargon

Obscure, nonsensical, and often pretentious language that frequently contains circumlocutions and long words.

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M

motivation

Encouragement through incentive.

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O

outcome

A final product or end result.

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P

Pareto principle

Sometimes known as the 80/20 rule, this theory states that for certain events, approximately 20% of something is responsible for 80% of the result.

priority

Something afforded or deserving special attention.

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S

SMART approach

A technique for improving unit goal-setting. SMART stands for specific, measurable, action-oriented, realistic and relevant, and time-based.

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