Dealing with Questions, Objections, and Resistance
Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
If you want to set yourself apart from other sales professionals, there are some good techniques you can use to further your sales efforts when an objection arises. This Business Impact explores techniques for dealing with customer questions, objections, and resistance, illustrated in a sales conversation about an enterprise-wide business process software solution.
Target Audience
Experienced sales professionals interested in improving their ability to deal with questions, objections, and resistance from educated buyers.