Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
When it's time to implement a solution you've sold, your customer will expect you to bring your ideas for action, communication, and contingency planning. By delivering a smooth implementation experience that goes according to plan, you'll continue to earn the trust and goodwill of your customer, and lay the groundwork for expanding the relationship in the future. In this Challenge Series exercise, you play the role of a senior sales professional preparing to guide an important new customer through the implementation of your product.
Experienced sales professionals who wish to improve their ability to manage implementation challenges