Successful people are generally excellent listeners. They’re able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You’ll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.
Individuals who want to develop or improve their skills for listening effectively within the workplace