Few tasks make managers more uncomfortable than conducting performance appraisals – especially when an employee has a performance problem. It doesn't have to be this way. Difficult conversations, and even terminations, can often be avoided with some effective planning to establish goals, competencies, and performance requirements. Appraisals assist with managing performance, as they encourage employees to perform their jobs well because they're addressing the highest priority responsibilities and operating in a way that the organization expects. Managing performance in top performers, who are particularly valuable to the company, requires challenging and engaging them so they don't terminate their contracts to go look for challenges elsewhere. In this course, you'll learn about developing an employee performance plan and monitoring ongoing performance so there are no unhappy surprises at performance review time.
Anyone who wants to develop or refine their skills for planning employee performance appraisals.