Overview/Description
This course covers business process improvement and data – specifically, how to collect it and classify it. Both of these are critical skills for process improvement. With this data, you can use Lean, Six Sigma, and Lean Six Sigma concepts and practices to measure and improve each stage of your process. This course introduces process control and the basic types of data, such as qualitative and quantitative data, as well as measurement scales. You will learn the elements of a data collection plan, and how to use data collection tools, such as surveys and checklists, to improve process design. This course is aligned to the ASQ Body of Knowledge, and is designed to assist Yellow Belt candidates toward achieving their certification.
Target Audience
Candidates seeking Six Sigma Yellow Belt certification, those who are new to the world of Six Sigma or have a small role, interest, or need to develop foundational knowledge, quality professionals, engineers, production managers, frontline supervisors, and all individuals including process owners and champions, charged with the responsibility of improving quality and processes at the organizational or departmental level