A critical success factor when carrying out business process improvement is the ability to understand the vast amounts of data related to process design and process control. This course covers the data analysis and root cause analysis techniques used in Lean Six Sigma to implement process improvement. You’ll explore different Lean tools, such as probability distribution charts and normal and binomial distributions. You’ll also learn about other techniques used in Six Sigma, including the five whys, process maps, matrix charts, and force field analysis. This course is aligned to the ASQ Body of Knowledge, and is designed to assist Yellow Belt candidates toward achieving their certification.
Candidates seeking Six Sigma Yellow Belt certification, those who are new to the world of Six Sigma or have a small role, interest, or need to develop foundational knowledge, quality professionals, engineers, production managers, frontline supervisors, and all individuals including process owners and champions, charged with the responsibility of improving quality and processes at the organizational or departmental level